Privacy policy

Last Updated: March 2026

At HERnniez, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or shop from our store.

1. Information We Collect

When you visit our website or place an order, we may collect:

  • Your name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (processed securely through Shopify and payment providers)
  • Device/browser information
  • Purchase history

2. How We Use Your Information

We use your information to:

  • Process and ship orders
  • Provide customer support
  • Send order updates and confirmations
  • Improve our website and shopping experience
  • Prevent fraud and unauthorized activity
  • Send promotional emails or SMS (only if you opt in)

3. Payment Security

All payments are processed securely through trusted third-party payment providers. HERnniez does not store your full credit card details.

4. Cookies

We use cookies and similar technologies to:

  • Improve site performance
  • Remember your preferences
  • Analyze traffic and shopping behavior
  • Personalize your experience

You can disable cookies in your browser settings at any time.

5. Third-Party Services

We may share limited information with trusted partners such as:

  • Shopify
  • Payment processors
  • Shipping providers
  • Marketing and analytics platforms

These providers only receive information necessary to perform their services.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications

To request changes, contact us anytime.

7. Data Protection

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

8. Children's Privacy

HERnniez does not knowingly collect personal information from children under 13 years old. If we become aware that such information has been collected, we will take steps to remove it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.